1. Introduction
This Privacy Policy explains how SolitaireNeo ("we", "our", "us") collects, uses, stores, and protects information when you use our mobile game and related services.
By installing or using SolitaireNeo, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of data:
- Identifiers: Device ID and ad identifiers used for advertising and analytics.
- Usage Data: Product interaction, gameplay flow, and ad interaction events.
- Diagnostics: Crash reports and performance logs used to improve app stability.
We do not intentionally collect sensitive personal data unless required by law or explicitly disclosed within the game.
3. How We Use Information
Collected data may be used for:
- Operating and maintaining SolitaireNeo core features.
- Improving gameplay performance, reliability, and balancing.
- Serving and measuring advertising performance.
- Analyzing trends to improve user experience and retention.
- Preventing fraud, abuse, and technical misuse.
4. Tracking and Advertising
SolitaireNeo may use advertising identifiers and similar technologies to support ad monetization and campaign measurement. You can reset or restrict ad tracking from your device settings where available.
Depending on your region, we may request consent for personalized advertising, analytics, or other processing activities.
5. Third-Party Services
We work with trusted third-party providers, which may process limited data on our behalf:
- AppLovin MAX - ad mediation and ad serving.
- Google AdMob - advertising delivery and measurement.
- Volcengine SDK - technical analytics and service monitoring.
Each third-party provider maintains its own privacy policy and data handling controls. Please review their policies for full details.
6. Data Retention
We retain data only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Local gameplay data (for example settings, statistics, and challenge progress) may be stored on your device and can be removed by uninstalling the app, subject to platform backup behavior.
7. Data Security
We use reasonable administrative, technical, and organizational measures to protect data against unauthorized access, loss, misuse, or alteration. No system is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
SolitaireNeo is intended for a general audience and is not directed to children under 13 (or the equivalent age in your region). We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so we can investigate and take appropriate action.
9. International Users
Your information may be processed in countries other than your country of residence. Where required, we apply appropriate safeguards for cross-border data transfers.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Request access to personal data.
- Request correction or deletion of personal data.
- Request restriction of processing or object to certain processing.
- Withdraw consent where processing is consent-based.
To exercise rights, contact us by email and include sufficient information for identity and request validation.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material updates will be reflected by revising the "Last updated" date. Continued use of the app after changes become effective constitutes acceptance of the updated policy where legally permitted.
12. Contact Us
If you have questions, requests, or complaints about this Privacy Policy, please contact:
lz_3692@126.com